7 Mistakes to Avoid When Hiring a Moving Company

Author: Salute Cargo Packers and Movers      Date: 19/09/2025 17:20

7 Mistakes to Avoid When Hiring a Moving Company

Planning a move? Don't make these 7 common mistakes when hiring a moving company. Our expert guide reveals how to choose a reliable, affordable, and stress-free mover.

Moving is more than just transporting stuff from point A to point B. It’s a life event, often filled with excitement, nostalgia, and, let’s be honest, a healthy dose of stress. The single biggest factor that determines whether your move is a smooth transition or a nightmare story is the moving company you choose.

After years in the industry, we’ve seen it all—the good, the bad, and the unfortunately scammy. To ensure your move falls into the first category, we’ve compiled this list of the seven most common—and costly—mistakes people make when hiring movers. Avoid these, and you’re on your way to a successful relocation.

Mistake #1: Choosing Based on Price Alone

It’s tempting to go with the lowest bid. Your budget is tight, and moving is expensive. But remember the old adage: you get what you pay for.

An incredibly low estimate is often a red flag. It could be a tactic to hook you in, followed by hidden fees, surprise charges, or worse, a scam known as “hostage loading”, where your belongings are held ransom for a much higher payment.

The Smart Move: Get at least three written, in-home estimates. A reputable company will want to see what they’re moving to give an accurate quote. If a price seems too good to be true, it almost certainly is. Compare services included and reputation, not just the bottom line.

Mistake #2: Not Verifying Credentials and Insurance

Would you hire an employee without checking their references? Probably not. So why hire a moving company without verifying they are legitimate?

Any trustworthy mover must have a valid USDOT number for interstate moves or the appropriate state licensing for local moves. Furthermore, you must understand their insurance coverage.

The Smart Move:

• Check their USDOT number on the FMCSA website to verify safety record and insurance.
• Ask about insurance options: Understand the difference between Released Value Protection and Full Value Protection. Get the details in writing.

Mistake #3: Skipping the Fine Print

That lengthy moving contract isn't just a formality—it’s the rulebook for your entire move. Failing to read and understand it can lead to major problems.

The Smart Move: Take ten minutes to read the contract. Pay attention to:

• Pickup and delivery dates (guaranteed or estimated?).
• Payment terms (deposit required and final payment details).
• Claims process for damaged items.
• Additional fees (stairs, long carries, packing materials).

Mistake #4: Not Getting an In-Home Survey

A quote over the phone or email is just a guess. The volume and weight of your belongings can be deceptive, and an inaccurate quote is a recipe for disputes.

The Smart Move: Insist on an in-home survey or video walkthrough. Get a Binding or Not-to-Exceed estimate to protect yourself from price hikes.

Mistake #5: Forgetting to Ask About Sub-Contracting

You choose Company A, but on moving day Company B shows up. Some movers use subcontractors, which can be risky if they aren’t vetted properly.

The Smart Move: Ask directly: "Will the crew be your direct employees or subcontracted?" If subcontractors are used, ask how they are vetted.

Mistake #6: Overlooking Reviews and References

A slick website doesn’t equal great service. The best insight comes from reviews and references.

The Smart Move: Read reviews on Google, Yelp, and the BBB. Look for patterns in complaints. Ask for references from recent moves in your area.

Mistake #7: Not Planning for Moving Day Itself

Your work isn’t done after hiring. Poor preparation can cause delays, extra charges, and stress.

The Smart Move:

• Declutter before moving—don’t pay for items you don’t need.
• Pack early or confirm professional packing in advance.
• Create an “Open First” box with essentials (toilet paper, charger, clothes, medicines).
• Be present on moving day to guide the crew and do a final walkthrough.

Conclusion: Your Peace of Mind is Worth It

Hiring a moving company is an investment in peace of mind. By avoiding these 7 common mistakes and choosing a reputable mover, you can transform moving day into the exciting start of your next chapter.

Ready for a stress-free move? Salute Cargo Packers and Movers is here to help. We believe in transparent pricing, trained professional crews, and exceptional customer service.

Contact us today for a free, no-obligation in-home estimate. Let’s make your next move your best move.